i bought a bag from a retail shop on 4th January 2010 (during the sale), on the other hand, recently many of the material has come absent exposing some incredibly sharp steel bits, that have basically caused we harm on more than one celebration. I have stopped using the bag now but wondered what my legal rights ended up on returning it?
Martin, You're not being fobbed off, you'll want to give B&Q the opportunity to restore the dehumidifier. Have a very look at the post on the Sale of Goods Act.
Debs, the law states that you could reject an merchandise and acquire a complete refund in the event you haven’t experienced it for very long and there's a main fault of some variety. On the other hand, Should the fault is insignificant and simply repairable, then you need to be affordable and allow them to mend it in the very first occasion.
I purchased a jumper from Jane Norman in Oct but realised there were loose threads at the time I place it on at your house, I didn’t see this while in the store. It had been four weeks prior to I could return it on the store to request an exchange (I didn’t Believe It will be an issue as I'd my receipt) they usually despatched it away for inspection.
I purchased a pair of Prada glasses with lenses from the properly-recognised opticians 10 months in the past. I continue to contain the receipt.
Anne, a signed shipping Take note doesn't represent acceptance and is not the identical matter in any respect. You still have your statutory legal rights. please see:
I purchased a lawnmower from Mowdirect on-line. The buy stated I'd to examine the products on arrival and if there was a little something Incorrect I had to inform them in just five days. On the website it suggests the mower will be tested and examined prior to transport.
Thanks for that Tony. There was in fact a link within the entrance site on their website concerning returns/exchanges so all appears to be superior.
I purchased a Television set stand in Walnut Veneer from Tec7 (independent retailer) in Home of Fraser. It absolutely was acquired 10 months ago. I are in the home by itself so There may be little put on and tear in the stand as Television is rarely employed.
Price tag an arm and also a leg (idiom): be very high priced, outrageous - It cost me an arm in addition to a leg to fix the damage to my athletics car.
I’ve had a SatNav pack up on me, it absolutely was an exchanged one particular as the original just one was also faulty, the products experienced a two year warranty, I returned it to the business I procured it from and they say it’s outside of restore, it’s away from assurance.
I obtained two ceiling lights from B & Q in June this yr and also have experienced problems with them tripping the leading switch. In the beginning I believed that some of the bulbs experienced long more info gone and acquired alternative bulbs they usually looked as if it would clear the situation, but in just a short time exactly the same dilemma occurred, leaving me without lights while in the lounge, hall, kitchen area and vestibule. We then contacted an electrician who checked the lights and found the transformer on each gentle fitting was defective. WE then experienced to pay for £35 for his time. I took them again to B&Q who informed me that I could only get again £seventy six as the lights ended up now minimized, but I paid £118 for them in June, they must recognize that the lights have only just been diminished and were not that cost in June, I have also paid out out £35 for your electrician, and £12 For brand spanking new bulbs, making a grand complete of £a hundred sixty five for merchandise which might be now defective.
it's got now stopped working and it's only 2 months on to the settlement. i are already advied from the store that i really need to get it repaired (i was not provided the option to get a replacment)
Although guidance with car repairs will not be supplied, They might alternatively present bus passes or other assist.